Customer Service Advisor
Contract Role, Project-Dependent | Office-Based | UK Hours

Are you passionate about helping people, solving problems, and delivering exceptional service? We're looking for a Customer Service Advisor to join a fast-paced team supporting a UK-based client.

This is your opportunity to be part of a company that values energy, initiative, and outstanding customer experiences. If you're a people person with a positive attitude and a drive to make things happen, we want to hear from you!

What You’ll Be Doing:

• Handling a high volume of inbound and outbound customer calls

• Providing friendly, professional support to both customers and service providers

• Resolving queries and issues with confidence and efficiency

• Learning and using new software systems with ease (Zendesk knowledge is a plus!)

• Collaborating with your team while also working independently

What We’re Looking For:

• Minimum 2 years of experience in a customer service, call centre, or outbound calling role

• High energy and the ability to handle back-to-back calls across UK daytime and night shifts

• Strong communication skills – both written and verbal

• Excellent organisational and multitasking abilities

• A proactive problem-solver with a customer-first mindset

• Fast learner, confident using tech and picking up new systems

• Willingness to work UK hours (including evenings) 

What You’ll Get:

• Be part of a supportive, energetic team working with international clients

• Opportunities to learn and grow in a people-focused environment

• Psychometric assessments to showcase your strengths

• A collaborative, high-performance workplace in the heart of Sandton

Please note: If you have not heard back within two weeks of submitting your application, please consider your application unsuccessful.

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