Job Title: Candidate Services Advisor - Screening 🌟
Reporting to: Candidate Services Team Leader
Team: Candidate Services

Role Objective:
Join our Candidate Services Team! As a Candidate Services Advisor, you’ll be responsible for pre-employment screening of candidates, ensuring accuracy and high service levels. You’ll solve problems efficiently and help prevent future issues, all while maintaining professionalism. 💼🔍

What You’re Great At:

• Going the extra mile to delight clients and candidates. ✨
• Quickly solving problems and preventing them from happening again. 🛠️
• Building relationships with people from all backgrounds. 🌍
• Balancing independent work with being a team player. 🤝
• Staying organized and handling multiple tasks effectively. 📋
• Improving processes and paying attention to details. 🔄
• Communicating clearly and keeping things simple. 🗣️
• Staying calm and patient in stressful situations. 🧘‍♀️
• Keeping things confidential and following procedures. 🔒

What You’ll Do:

• Screen candidates: Complete checks like Digital Identity, employment verification, credit, and DBS checks. ⏳
• Guide candidates through the process, making sure all necessary documents are submitted. 📑
• Keep accurate records of screening results. ✅
• Learn to use different client systems and portals. 💻
• Understand compliance and stay up to date with regulations. 📚
• Support extra projects and stay flexible with tasks. 🎯
• Resolve queries and escalate issues when needed. 📞
• Help the team with other tasks as required. 🤝
• Join client meetings and collaborate with colleagues. 🗓️

What We Expect:

• Meet targets and ensure excellent performance. 🎯
• Help achieve high client and candidate satisfaction scores. 🌟
• Provide excellent customer service to both candidates and clients. 💬
• Maintain 100% compliance with all rules and regulations. ✅
• Embody company values in everything you do. 🌱
• Grow professionally and unlock your potential. 🚀

What You Bring:

• Customer service experience and a passion for helping others. 💡
• Experience in screening or onboarding (a plus!). 📑
• Familiarity with screening tools/software (helpful!). 💻
• Knowledge of regulatory standards (bonus!). 📚
• Strong MS Office skills, especially Word and Excel. 📊
• Good time management and organizational skills. ⏰

Why Join Us?

🚀 Be part of a growing recruitment team with career progression opportunities.
🌍 Gain exposure to UK/EU/International recruitment markets (if applicable).
⚡ Work in a fast-paced, dynamic environment that values efficiency and compliance.
💼 Competitive salary, benefits, and professional development opportunities.

🔹 Ready to take your career to the next level? Apply now!